Safe & Secure Shopping Guarantee
Shop With Confidence!
SpiceJungle.com takes great pride in offering a safe and secure online shopping experience.
We have built our brand on the foundation of trust with you, our customers, by providing the safest, most secure shopping experience possible. We understand that the safety of your personal information is extremely important to you. Protecting your personal information is equally as important to us. We truly value our relationship with you and want you to shop confidently with us, knowing that your personal information is secure.
Every credit card purchase is covered by our Safe Shopping Guarantee:
Our Guarantee
Since 2005 nearly 100,000 customers have put their trust in Spice Alliance, LLC. Our safe shopping guarantee means that while you shop at SpiceJungle.com, you will not have to worry about the security of your payment card data.
We guarantee that every transaction you make at SpiceJungle.com will be safe. You will pay nothing if unauthorized charges are made to your card as a result of shopping at SpiceJungle.com. Payment card safety is only the beginning! Every product we sell is backed by our Spicy Satisfaction Guarantee.
Under the Fair Credit Billing Act (FCBA), the bank that issued your credit card cannot hold you liable for more than $50 of fraudulent charges. If the bank that issued your credit card does hold you liable for any of this $50, SpiceJungle.com will cover the entire liability for you, up to the full $50 Provided that:
Cardholder Protections
SpiceJungle.com will cover this liability only if the unauthorized use of your credit card resulted, through no fault of your own, from purchases made at SpiceJungle.com while using the secure server. SpiceJungle will not be responsible for any losses greater than $50;
Notification
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures; and
Coverage
In no event will SpiceJungle be responsible for any losses greater than $50.
How we Protect your Personal Information
SpiceJungle.com takes great pride in offering a safe and secure online shopping experience.
We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic security measures to protect your personal data and payment card information from unauthorized access.
Every credit card purchase is covered by our Safe Shopping Guarantee:
Secure Sockets Layer (SSL) Technology
SpiceJungle.com uses an Extended Validation (EV) SSL Certificate provided by Symantec to encrypt credit card transactions and sensitive areas of our website. Our particular certificate is one of the most secure in the industry, which also includes daily vulnerability website malware scanning.
Merchant Account / Payment Processor / Data Retention
We protect the security of your information during transmission to Paypal (our merchant account/payment processor) using our SSL certificate to encrypt this information you provide to us. We transmit the entire credit card number to Paypal, through our SSL Certificate, in order to process the payment. We do not retain, archive or log any data on our own servers as it relates to sensitive payment card data. We will, however, reveal only the last four digits of your credit card number when confirming an order.
Industry Standard Firewalls
Our servers are protected by secure firewalls designed to keep information secure and inaccessible by other Internet users.