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Accessibility Statement

General

Access to any company’s website can be challenging for persons having certain disabilities.  We recognize that a person’s disability can often be unique. What may work well for one person, may cause difficulties for another person.  Our company strives to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs.  To that end we have engaged the services of professionals to assist and advise us in these matters.

 

Accessibility on this Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business.  

There are also various aids available by third parties and which are provided by most browsers.

If you are having difficulty with access to our website even after utilizing the access features within this website and/or any third party or browser features, we urge you to contact us for further assistance.  We’d love to help.  Contact information is set forth below

 

Some Specific Accessibility Features within this website.

This website contains a third-party plugin, also known as a Widget, called UserWay Website Accessibility (“UserWay”), which is powered by this third party’s dedicated accessibility server.  Use of this Widget can improve website access for some users, particularly related to certain types of disabilities. UserWay has stated that its application makes efforts to follow Web Content Accessibility Guidelines (WCAG 2.1).   On our website, the UserWay widget is located in the LOWER-LEFT CORNER of most pages.

 

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

 

Disclaimer

Serving and providing accessibility to people with disabilities is very important to us.  We have a defined process for auditing the content of our site to attempt to remove any impediments a potential customer might encounter to enjoy the wonderful products on our site.  Accordingly, we anticipate that from time to time, in accordance with our available resources and capabilities, we will be making modifications to our website as part of our on-going efforts to continuously improve the accessibility of our website.   Our goal is to provide seamless, accessible, and unhindered use of our website by all customers and potential customers.  While we may not be perfect, we are striving to be and are naturally limited by our knowledge of any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.   

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions.

 

Third Party Applications

Our website may use third-party add-ons or “plug-ins” for certain functions, such as Google Maps, social media feeds, etc.  These may not work or may not work the same for every user and/or every type of disability.  We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website, and are not responsible for those elements which we do not control.   

 

Video

Our website has or plans to have some video elements.  Each video will either have close captioning or text equivalent located next to the video.

 

Please Contact Us - We are Here for You

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist. We regularly work with customers over the phone to help them understand our website, our products, and place orders directly over the phone.
The following telephone number is only for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability. This number is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website. Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll free at:

1-888-216-6679

This telephone number for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available 24 hours / 7 days a week.

You can also send an email to accessibility@spicejungle.com, explaining in as much detail as possible, what type of difficulty you had, or may have had, or believe others may have.  

In contacting us by telephone or email, your privacy will be strictly protected.  This means that you will not be required to provide any personal information, including but not limited to your:

Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us).

 

This website may or may not have links to third party websites.  A few third-party websites (which may or may not have a link or relation to this website) may have their own accessibility features.  A number (but not all) links to descriptions of or information about third party website features as provided by some of these third party websites are listed here for your convenience.  This website has not reviewed these statements by others and does not render an opinion on the accuracy of these statements or the suitability of these third parties’ accessibility features:

 

Google (including but not limited to: Chrome, Android, Gmail)

Microsoft Edge

Facebook Accessibility Policy

YouTube Accessibility Policy

Instagram Accessibility

Twitter Accessibility

Also, for reference, are the following, which this website has not reviewed or tested. By including these references, this website is not rendering an opinion on any statement made by any of these third parties or contained within any part of these links.

 

Third Party Screen Readers: